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Basketball Ticketing FAQ

Want help with mobile ticketing? Read the following FAQ’s or text us at 1-888-TECHTIX or email tickets@athletics.gatech.edu

Fan First Guarantee

We realize there are many unanswered questions related to the upcoming season due to the ongoing Covid-19 pandemic. Various scenarios could require some flexibility and patience on the part of our fans, and we greatly appreciate your help in overcoming these hurdles together.

Rest easy that your investment in Georgia Tech basketball season tickets is fully protected.   Any payments you make towards your season tickets and TECH Fund are 100-percent refundable should the season be impacted by the ongoing Covid-19 pandemic.

In the event that the entire season is impacted prior to its start (e.g. season is not played as scheduled or played without fans in attendance), season ticket members will be offered the following refund options for their tickets, TECH Fund and parking payments:

  • Receive a refund for the full amount to the original method of payment
  • Apply the entire refund as a credit towards 2021-2022 season tickets
  • Donate all or a portion of the refund to the A-T Fund

In the event that scheduled games are not played after the season has started, season ticket members will be offered the following refund options for their tickets and parking payments:

  • Receive a prorated refund to the original method of payment based on the number of games that are impacted
  • Apply the prorated refund as a credit towards 2021-2022 season tickets
  • Donate all or a portion of the prorated refund to the A-T Fund

After the start of the season, if any games are rescheduled, tickets and parking passes from the original date would be valid for the rescheduled date, with no refunds offered.

New For 2020 – Contactless Digital Ticketing 

All tickets and parking passes will be delivered electronically for presentation on the customer’s smart phone for the 2020-21 athletics season.  Ticket delivery will not be available via mail nor will fans have the option to print tickets from home.  Helpful information on why this decision was made and a list of mobile ticketing FAQ’s can be found here.

Season Ticket FAQ’s

Q: When is the season ticket renewal deadline?
A:
Season tickets renewals are due prior to 5pm on September 14, 2020.   You can renew your seats at www.ramblinwreck.com/myaccount or by calling 888-TECHTIX during regular business hours (M-F, 9am-5pm)

Q: Do I still have the option to save money if I renew early for men’s basketball season tickets?
A: 
Yes.  There is a loyalty discount of $25 per seat for returning men’s basketball season ticket members who renew prior to 5pm on July 13, 2020.  The discount does not apply to previously discounted seats such as Fac/Staff, Letterwinners, and Young Alumni tickets.

Q: What are my payment options when renewing my season tickets and/or TECH Fund gift?
A:
You have the option of paying in full or taking advantage of an interest free payment plan.  The payment plan consists of a 25% down payment to secure season tickets and the remaining balance being charged to your credit card on file over equal installments on Oct 1, Nov 2, and Dec 1.

Q: I would like to renew my season tickets once there is more clarity around the 2020 basketball season. Is there anything I can do to extend my renewal?
A: The renewal deadlines are unable to be extended.  As you consider your renewal decision, please know that in an effort to make you feel more comfortable about your investment, the options in the Fan First Guarantee section above have been outlined for you.

Q: I have health/financial concerns and do not feel comfortable committing to season tickets this year, but I plan to return for the 2020-2021 season. Can I maintain my current seat location(s)?
A: Please contact your ticket sales representative or the GT Ticket Office at 888-TECHTIX or tickets@athletics.gatech.edu.

Q: If I do not renew my season tickets for the 2020-21 season, will I lose credit for consecutive years as a season ticket member?
A: Your credit for consecutive years as a season ticket member will remain in tact so long as you maintain a gift to the A-T Tharpe Fund. Your ticket representative can assist you with making a decision regarding what type of gift will be best for you.

Q: Will the men’s basketball game vs. Kentucky at State Farm Arena be included with the season ticket package?
A: That game will not be included with season tickets, but season ticket members and A-T Donors will have first priority to access tickets within Georgia Tech’s seating block.

Q: Will I have the opportunity to upgrade my season ticket and/or parking location?
A:   We hope to offer season ticket members the chance to participate in an optional relocation process in late September.   The ability to do so and the options available may depend on whether or not social distancing capacity restrictions are put in place prior to the start of the season.

Q: Will McCamish Pavilion be practicing social distancing recommendations and if so, will all season ticket members be accommodated?
A: The GTAA continues to work with campus, community, and health officials to determine a return to competition that is safe for student-athletes, officials, and fans. We will make every attempt to accommodate our season ticket holders. We continue to prepare for several scenarios.  If season ticket seat locations have to be modified to accommodate for social distancing and we are unable to provide you with a location that satisfies you, refunds would be available.

Q: Are new season tickets still available for purchase?
A: Yes, new season tickets are available for purchase at www.ramblinwreck.com or by calling 888-TECHTIX.

Q: When will single game, mini-plans and group, ticket sales begin?
A: A date has yet to be determined, please check back for updated information.

Q: When can I expect to hear an official decision regarding the 2020-2021 basketball season?
A: The GTAA continues to work with campus, community, and health officials to determine a return to competition that is safe for student-athletes, officials, and fans.

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